Frequently Asked Questions

How does this work? I want to buy chips but I don't know what to do.

1. Pay for chips first. Payment links are on home-page.
2. After payment - Proceed to Live Support (on top, right) and speak to us! We'll guide you and you can collect chips immediately when we're online. It's a fairly simple and fast process. We cakewalk you through it!
   
3. Also read our Terms of Service -- it helps you understand our business better.

How will I get my poker chips from you?

1. First of all, Immediately speak to us on Live Support of our website or Contact Us immediately after making your payment.
2. You can also contact us on MSN / Yahoo Messengers > Our Details.
   
3. Please check Our Online Timings, if you don't see us online.

How does Chips Collection work?

1. Firstly, speak to us on Live Support (or Instant Messengers) AFTER completing your purchase.
   Note: Keep your order number handy. In some cases, we also ask you to provide a Photo-ID card to confirm your identity. This is done to minimize fraud, and, is in line with our policy.
2. After confirming everything, we become poker buddies, and then you follow us to a empty table - and we lose chips to you.

What payment methods do you accept?

1. We accept ALL Types of Credit cards / Debit cards, etc.
2. Moneybookers is accepted, and, preferred.
   
3. Apart from these, Western Union Money Transfer and Moneygram are welcome too.
4. Indian buyers can avail of cash deposit in our bank account -- talk to us on Live Support for more info.

How can I be assured that I will receive my chips after I pay you? Is this a SCAM?

1. This is the most frequently asked question. While there is no absolute way to establish our legitimacy, however, you can buy in small increments to make sure. Build your trust up the way it's done!
   
2. And no, we don't scam people. We make good money serving you honest way. There's a very strong word of mouth going about us about impeccable service and reliable transactions :)
   

Your prices are high, are they negotiable?

1. No, we don't negotiate. If you're here, we trust you've done your homework and already know by now that we're best-priced business :)
2. We already have subsidized prices as quantities go up -- Buy more if you want a better deal! Simple.
   

You are not online? How can I get a hold of you?

1. We're online from 10 AM to 9 PM, Indian time (Our current time should be available below Live Support). 365 days a year (unless global warming does us!).
   
2. Please check Our Online Timings.
3. If I'm offline - There're variety of options of leaving me a message. Email Me. Or check the various communication options available in Contact Us.
4. Follow us on Twitter! -- @dannybling